HIGHLIGHTS

• We welcome you to SNH Travel Booking Pilgrimage Tour
• Accomodation will be on the basis of Twin/Four or Group Sharing for the tours operated on economic basis/Standard accomodation will be provided only for High end package tours.
• Customers are informed to follow the Tour instructer guidance.
• Arrangements for Boarding and Lodging will be done in Twin sharing.
• The client will have to strictly follow the Tour Program. There shall be no refund, if the client fails to join the group at the commencement of the tour, or joins the group later or leaves the group before culmination of the tour. It shall be noted that for all purposes, it shall be the responsibility of the Client to reach the place of commencement of the Tour and register with the representative of the Company at the appointed place, date and time.
• Customers should carry original Id proof and Address proof during the tour.
• In case where a client along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death or loss of any travel documents, no claim shall be entertained for refund of unutilized services. Even if a client is unable to reach the place of commencement of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as 'no show' on the tour and 100% cancellation charges will be levied
• If a client avails pre - tour services or part thereof, or the air tickets (if booked under the offer) but fails to join the group for the main tour at the appointed place, or cancels the tour after using the air tickets or pre - tour arrangements or part thereof, it shall be treated as 'no show' and there will be no refund whatsoever for the unutilized pre-tour or main tour services
• The Company reserves the right to withdraw tour membership of any client whose behavior is deemed likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and the Company shall be under no liability to any such person
• Customers are requested to carry one Air bag luggage per person , getting Trolley Air bags would be helpful for the customers to move around.
• We use Deluxe 2 X 2 Coaches or vehicles such as Tempo Traveller, Tata Winger, Chevrolet Tavera, Mahindra Scorpio, Toyota Qualis,Bolero, Tata Sumo or similar as per the availability of vehicles and actual size of the group. Our tour manager / local representative will take reasonable care of your luggage but if you are carrying any high value items on the coach, we advise you not to leave them behind when you leave the coach. We will not be responsible or liable in case of theft or robbery of the said items from the coach. All baggage and personal effects are at all times and under all circumstances your responsibility. Any damages caused to the hotel rooms / coach during your stay, shall be payable by the Clients and the Company will not be liable for the same. The drivers of the vehicles are bound by specific rules likemaximum driving hours within a day/during a week, rest period per day/week etc. Clients will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel. In case, any of the sightseeing schedules is missed due to delays caused by the client, the same will not be refunded to the client under any circumstances.  Please note that AC will not work in Hills and no claims to this regard shall be entertained
• You can make payment by NEFT / RTGS or any form of Bank Payments
• If the destination of a particular day can't be reached due to landslides, natural calamities, traffic jams, arrangements of night stay and meals to the nearest availability shall be made at extra cost. Tourists shall have to pay this amount in cash to the Hotel. Refunds of the original destination shall not be made.
• If the vehicle is unable to move ahead due to any technical / mechanical fault, alternate arrangements (in vehicle/s available locally, even may ne Jeeps) will be made. Replacement of Vehicle will be made only at Delhi / Rishikesh / Haridwar as per itinerary.
• If destination of a day can't be reached due to any natural calamity, landslides, road blocks, traffic jams, tour will proceed for next destination, and refunds shall not made for the original destination.
• If the total duration of tour is stretched for extra days (due to any natural calamity, landslides, road blocks, traffic jams), cost from the effective date for the accommodation, meals, and transport shall be charged extra, and tourists have to clear the payment before conclusion of the tour.
• If in case the customer wants to cancel the tour after paying the Registration amount the amount shall be refunded depending on the External payment prceeded for the bookings.
• The vehicle will not operate after 6pm during tour time.
• Minimum 20 members are required for commencement of tour , if not the total journey will be cancelled and the remaining amount would be refunded.